Privacy policy

This document describes how we collect and use the personal information you give us. It also describes what type of data we collect and what options you have to limit the use of such data, as well as the procedure to exercise your rights of Access, Rectification, Cancellation, Opposition.

1. Responsible for the protection of your personal data.

Quesería del Pacifico S.A. of C.V. is responsible for the treatment (use) of your personal data.

2. For what purposes do we collect and use your personal data?

Your personal data will be used for the following purposes:

• Provide the Holder with the requested services.
• Respond to your information, attention and service requirements.
• Evaluate the quality of the service we provide.
• File on records of the contractual relationship for monitoring future services.
• Financial management, billing and collection.
• To comply with the obligations and commitments that we have contracted with you.

Additionally, your personal data may be used to:
Promotion and marketing of services, development, studies and programs that are necessary to determine habits of use and consumption, offer new services tailored to your interests and needs, perform periodic evaluations of our services to improve the quality, notify you about new services related to those already contracted or acquired, newsletters and communications about our organization.

3. What personal data we obtain and from where?

For the purposes indicated above we can collect your personal data in different ways:

• When you visit our website or use our online services.
• By phone or email.
• When you provide them to us personally.
• When we obtain information through other sources of public access that are permitted by law (Telephone or work directories, websites, etc.).

Personal information we collect

• Contact information (Name, Email, Address, Phone, Cell, Fax),
• Financial information and means of payment,
• Tax Information (Tax registration number, Billing Address), access credentials to online services (username and password).

4. How to access, rectify, cancel or oppose the use and processing of your personal data or revoke your consent to the processing of your data?

You have the constitutional right to access and know the personal data we have and the details of the treatment and use thereof, as well as to rectify and correct them if they are inaccurate or incomplete; Cancel them and Eliminate them when you consider that they are not required for any of the purposes indicated in this privacy notice, or that they are being used for purposes not authorized by you or the contractual or service relationship has ended, or Opposing the treatment of the same for specific purposes. For the implemented mechanisms of expedited exercise of your ARCO rights, please contact our Data Protection Department.

How to revoke the consent for the processing of your personal data?

If you wish to revoke the consent you gave us for the use of your personal data, send your request to our Data Protection Department at [email protected]

5. Transfer of personal data

Your personal data will be sent in the terms indicated by the Law to third parties to comply with the purposes established in this Privacy Notice.

6. Modifications to the privacy notice

We reserve the right to make modifications or updates to this Privacy Notice at any time, for the attention of new legislation, internal policies or new requirements for the provision or offering of our services or products. These modifications will be available to the public at sight in our offices.